Privacy Policy
Last Updated: December 2024
Same Day Door Fix ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to connect with garage door service providers in Phoenix, Peoria, and the surrounding West Valley area.
1. Information We Collect
Personal Information
When you use our website or request to be connected with garage door professionals, we may collect: contact information (name, email, phone, address), service request details (garage door needs, property location, door type, emergency status), and communication records.
Automatically Collected Information
We automatically collect device information (IP address, browser type, OS), usage data (pages viewed, time on site), and approximate location based on IP address.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for service matching, communication, service improvement, marketing (opt-out available), legal compliance, and security.
3. How We Share Your Information
We share your information with matched garage door service providers, third-party service providers (analytics, email, hosting, CRM), when required by law, and in business transfers.
4. Data Security
We implement SSL encryption, restricted access, regular security assessments, and secure storage. However, no transmission method is 100% secure.
5. Your Privacy Rights
You may have rights to access, correct, delete, or port your data. California residents have additional CCPA rights. We do not sell personal information.
6. Children's Privacy (COPPA Compliance)
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use after changes constitutes acceptance.
8. Contact Us
Same Day Door Fix
Phone: (928) 538-9508
Email: privacy@samedaydoorfix.com
Address: Phoenix, AZ